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Jun 24 2007
Dealer review: Gogoer
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 Customer Reviews |
1 person found this review helpful
I brought the meso for the server Kradia, sent the paypal payment then waited in game, after 10 mins the status went to purchasing. THey said they will deliver within 20 mins well it got to 30 mins and I contact their support. After 'holding' for over 15 mins Tina finally said they was out of stock and they will email me tomorrow when they have more stock the email arrived this morning and this is it:
dear customer:
this the gloria of gogoer.com . i just sent you the email to inform you that we are instok for MS now. and plz log in the game , we will be in game very soon to give you the gold .when you log in plz email us to know in case we miss each other.we a re online for 24 hours
^^ have a nice day
Despite the bad English and grammar I contact their live support and talk to Tina again, and again I was put on hold for about 5 minds until she finally says their account got banned. Well that says alot for them they must of been hacking for the meso. I ask for a refund and it should be issued within 24 hours. Overall they were bad, they are more hassle then anything. Here is the chat I had with her this morning.
Chat start time Jun 24, 2007 6:56:02 AM EST
Chat end time Jun 24, 2007 7:23:22 AM EST
Duration (actual chatting time) 00:27:20
Operator Tina
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Tina'
Tina: hi
Maplestory - EUR: Hi, I got an email telling me meso is back in stock and to let you know when I'm online which I am now
Tina: Please hold one moment
Tina: i am so sorry for that , our account is banned now
Tina: we will email you as soon as we are in stock
Tina: i think our guy made a mistake for that we are in stock of server K
Maplestory - EUR: when will you get meso back in stock then? I have already waited 24 hours?
Tina: i am so sorry for that, i am not sure for the time
Maplestory - EUR: any chance of getting a refund?
Tina: ok ,
Tina: i will ask about that
Tina: Please hold one moment
Tina: the refund needs 24 hours
Maplestory - EUR: ok so can I get a refund and can you cancel my order now?
Tina: ok
Tina: i will ask them for your requiry
Maplestory - EUR: ok thanks
Tina: Please hold one moment
Maplestory - EUR: can I go now?
Tina: ok
Tina: we have recorded that we refund to you
Tina: so goodbye
Maplestory - EUR: bye
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